The APH-5 Accessory Pack for Zoom H5 Recorder from Zoom includes all of the essential accessories you need to start using your H5 recorder both outdoors and indoors. The kit includes the AD-17 power adapter with USB cable, RCH-5 wired remote control, and a hairy windscreen.
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Exchange are only allowed if it is manufacturing defects.
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You can view the terms & conditions for returns and exchanges here - FAQs.